SkyGE-400 using Web 2.0 technology, you can
login using 4 Skype accounts
With
4 FXS ports for PBX’s trunk lines or analog phones.
you
can set the country code, area code.
Need to
connect with PC for the application.
Support stacking:Extend more ports. Up to 4 SkyGE-400 can be stacked
and can be expanded to 16 ports (Skype account).
Skype 8.30.0.50 ( Only support Traditional Chinese, Simplified Chinese
and English Skype GUI now)
Nowadays Skype™
has been a popular IM for voice/chat application and there has been a
big Skype community worldwide. However, Skype scares enterprises for its
strict security. In order to prevent employee sending out confidential
information easily, many companies prohibit Skype usage in office. With
the increasing Skype user base and benefits of phone bill reduction,
many companies are eager to have the Skype voice application, but are
still worry about security issues. SkyGE-400S, a four port Skype
gateway, can help enterprise solve the dilemma. It supports up to 16
ports in one PC now. In
addition to making and receiving Skype or SkypeOut calls using office
desk phone to save phone bill, Skype gateway can have more communication
functions such as customer service calls, Skype MVPN, DID, DOD and
customized setting at a low or no extra cost compared with traditional
carries services.
By connecting
SkyGE-400S with company’s existing PBX, employees can make/receive Skype
calls through their extension phones. Employees don’t need to install Skype
in personal PC to increase company security concerns and MIS’s burdens.
Employees out of office can call back office via Skype in the internet
ubiquitous age to save expensive mobile fee or international roaming fee.
Different location offices can have a free communication via this platform.
International calls for foreign remote office or customers can be achieved
at free or low cost via such a communication platform. Through Skype Button
in company web or SkypeIn™ service. Enterprise can benefit cheaper
communication fee and even better communication platform for B2B or B2C
through SkyGE-400S.
After DID
function is integrated with Skype Button or SkypeIn service, incoming Skype
service call will be forwarded to the dedicated support persons without
accessing company IVR. With DOD function, employee just gets a PBX trunk
line and then has a direct connect with their foreign factory or branch
office through Skype/SkypeOut™. Skype MVPN solution can be implemented with
employee’s mobile Skype.
SkyGE-400S
supports two kinds of phone books, public phone book and private phone book.
MIS maintains the public phone book and employees can take care of own
private phone book through web without MIS’s help. In addition, SkyGE-400S
has flexible Skype call log management and statistics. SkyGE-400S will send
out Skype message or SMS alert to MIS if any failure happens.
Employees out of office can call back office via
Skype to reduce high mobile fee or international roaming fee. Support sending Skype message for DTMF
dialing before calling or during IVR after
the call in progress to resolve Skype’s failure of sending DTMF or lack
of Skype dial pad during Skype to Skype calls.
Most
suitable for free company intranet or B2C/ B2B communication and 800
service call.
Make
Skype calls through office extension phones, no need of microphones,
speakers and Skype for every employee’s PC.
One
SkyGE-400 supports four independent Skype calls and up to 16 Skype lines
are supported at one PC.
Three
kinds of call out control methods.
One
unique corporate Skype account/SkypeIn number for call in.
Support
Speed Dial(up to 20 digits) or SkypeOut calls.
Support
Speed dial for Skype or SkypeOut call with extension number.
Support
DID(Direct Inward Dial): After DID function is integrated with Skype
Button or SkypeIn service, Skype or SkypeIn incoming calls can be
forwarded
directly to assigned office extensions for customer support without
accessing company PBX IVR.
DOD(Direct Outward Dial): With the DOD
feature, employees can pick up one assigned trunk line to reach foreign
factory or remote office.
Support Skype call in for Skype/SkypeOut
call out. Allowed Skype accounts can call in Skype gateway account and
then make Skype/SkypeOut calls through
Skype chat (Support
Skype 8.30.0.50 now).
Support
Skype program fair usage policy.
“Audio
recovery” button to resolve one call party can’t hear the other’s voice.
Cheese
Button: Need to find your colleague? Dial colleague’s speed dial first.
If the Skype voice quality is bad or the call is no answered, then press
“#” +
one
number key(Cheese Button) before hanging up to dial colleague’s
alternative connections. Easy to reach contacts.
Support
international busy tone.
Ease of
use and user friendly interface and web management.
Support
CDR (Call Detail Record) for view and back up.
Allow
admin/every user to export personal Skype contacts into the
public/private phonebook via web interface (IE, Internet Explorer).
System
utilization and occupied line statistics for each port.
Management messages like HW/SW error, Skype、SkypeOut
credit status and call connection status via Skype message or Skype SMS.
Default
speed dial number “999999” for free Skype testing account Echo123 to
test whether SkyGE-400S is functional properly or not
Default
speed dial number “999998” to record company welcome IVR.
Auto-allow Skype contact authorize inquiry.
Allow
all system’s Skype accounts to send out contact authorize request for
Skype contacts in public and private phonebook to increase successful
Skype
dialing
rate.
Prevent
denial of service attack.
Support
SkypeOut call limit time frame and Black/White list.
Support
e-mail or mobile phone number registered Skype accounts as Skype
gateway login accounts and contacts in public or private phonebook.